Shipping policy

Prestige DTF Transfers – Fast, Reliable Shipping from Texas

Thank you for shopping with Prestige DTF Transfers. We are committed to delivering your custom orders quickly and securely. This Shipping Policy explains our order processing times, available delivery options, and what you can expect after placing an order with us.

1. 📦 Order Processing Time

All standard orders are processed within 1–2 business days after payment is received.

  • Orders are processed Monday through Friday (excluding holidays)

  • Larger or complex gang sheets may require additional production time

  • Orders placed after 3 PM CST may be processed the next business day

2. ⚡ Rush Order Service – $25.00

Need it faster? Add Rush Processing to your order for just $25.00.
Rush orders are prioritized for same-day or next-day production, without compromising quality.

To request a rush order:

Note: Rush fee covers production time only. Choose Express Shipping at checkout for faster delivery.

3. 🚛 Shipping Methods

We offer multiple shipping options, including:

  • Standard Ground Shipping

  • Priority and Express Shipping

  • Local Pickup (where applicable)

Shipping options will be displayed at checkout based on your location and order details. Carriers may include USPS, UPS, or FedEx.

4. 💰 Shipping Costs

Shipping costs are calculated during checkout based on:

  • Order weight and dimensions

  • Delivery location

  • Selected shipping method

You will see the total shipping cost before completing your payment.

5. 📆 Estimated Delivery Times

Estimated delivery times begin after your order has been shipped, not from the date of purchase.

  • Delivery time depends on your selected shipping method and carrier

  • Weather delays, carrier issues, or holidays may impact delivery

We are not responsible for shipping delays caused by third-party carriers.

6. 🔍 Tracking Your Order

Once your order is shipped, you will receive a tracking number by email. Use this number to track your package and get real-time updates from the carrier.

7. 🌎 International Shipping

We ship to select international destinations.

  • Customers are responsible for any customs duties, import taxes, or fees imposed by their country

  • Delivery timelines may vary based on customs clearance

Shipping options and pricing will be shown at checkout.

8. 📫 Address Accuracy

Please double-check your shipping address at checkout.
Prestige DTF Transfers is not responsible for:

  • Delays due to incorrect or incomplete addresses

  • Packages lost due to customer address errors

Contact us immediately if you notice an error in your submitted address.

9. 📦 Lost or Damaged Shipments

While we take great care in packaging, once your order is handed over to the shipping carrier, we are not responsible for:

  • Lost packages

  • Stolen deliveries

  • Carrier delays or damages

For damaged packages, contact us with photos at prestigecustomdesigns@yahoo.com, and we will assist where possible. We also recommend filing a claim with the carrier directly.

📞 Contact Us

Have questions about shipping or need help with a delivery?
We’re here to help.

Prestige DTF Transfers
📧 prestigecustomdesigns@yahoo.com
📞 (409) 300-4136
📍 1928 9th Avenue, Port Arthur, TX 77642